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About Us

OUR VISION

To support people with a life-limiting illness to live well.


OUR BACKGROUND

Palliative Care South East provides palliative care in the south east metropolitan region of Melbourne. We support people with a life threatening illness to live well and, in doing so, offer support at home to improve the quality of life of individuals, carers and families.

We provide specialist palliative care services to people of all ages, free of charge, wherever your home may be. Our services are provided in the Local Government areas of Cardinia, Casey, Greater Dandenong and part of Kingston.

Our service is available 24 hours a day, 365 days a year. You can contact us to discuss any concerns you may have at any time.

People can be referred to us by treating doctors, local hospitals, treating specialists, allied health professionals, by self or by family members and friends.

Our story began in 1984, when families in the Dandenong area wanted better care for people with a life threatening illness. They believed that life should be defined in terms of quality. Prior to 1984, no community palliative care services were available and our organisation was funded in the initial years with support from local businesses, churches and the local community.

Whilst our name has changed over time, the vision of our founders has been realised and will continue to change as our community changes, through expansion of our services into the future. We have a truly multidisciplinary team of health professionals and volunteers who provide care and support to people with a life-threatening illness and their families and friends.

 

Our Values

At Palliative Care South East we have four core values.

Our Values

At Palliative Care South East we have four core values.

Respect

We respect all people for who they are.

Innovation

We actively explore and respond to opportunities for creativity.

Integrity

We are open, honest and accountable.

Enablement

We are the keystone enabling our communities to exercise choice and flourish.

ACKNOWLEDGEMENT OF COUNTRY

Palliative Care South East acknowledges the Bunurong and Wurundjeri people as the traditional custodians of the land and we pay our respects to the Bunurong and Wurundjeri Elders, past, present and emerging.


CULTURAL DIVERSITY & INCLUSIVITY

Palliative Care South East is committed to providing a workplace and service culture that builds respect, fosters inclusiveness, promotes diversity and embraces the unique skills and qualities of all our employees, volunteers, clients, their families and carers.


Annual reports

Palliative Care South East annual reports provide information on our performance, mission and history. The reports highlight our achievements to our stakeholders and our community.

‘…I have nothing but the highest praise for your staff and service. Nothing was ever too much bother and the caring nature of your staff was just brilliant.’

( Son and carer of a client, Jan 2017)

“I rang SEPC after hours number and spoke to a nurse. I just wanted to know that I wasn’t completely alone with what was happening”.

...From the bottom of my heart I would like to thank the staff who cared for my mother...the promptness of the service was exceptional...the nurse gave mum the dignity and respect she so very much deserved... supported the family...explained everything clearly...

Daughter and carer of a client (Nov 2016)

“I would come home [from work] and cry myself to sleep… I was a mess… I did ask for Counselling through Palliative Care South East, [the counsellor] would come to see me each week at first. She was great. She told me that grief can take years, and that everyone deals with it differently, and that people will say “I understand”, but unless you have experienced it, you cannot understand”.

"Thank you for your [the care team’s] loving manner, your professional competency was awe inspiring. You all excel at your very important service to the community."

(Family, Oct 2016)

Board of Directors

The Board of Directors provides strategic guidance and oversight of our organisation playing a key role by setting the vision, mission and values by which we operate.

The Board play an integral role in setting the future direction of Palliative Care South East, mindful of the constantly changing environment in which we provide care. Our Directors are all volunteers and commit a large amount of time, effort and energy for the benefit of our local community.

Mr Barry Small

Chair - Board of Directors

Emeritus Professor Margaret O'Connor AM

Director

Ms Cathy Lengyel

Director

Mr Ken Parsons

Director

Mr Michael Whelan

Director

Ms Alison Smith

Director

Ms Tanya McPharlane

Director

People

WHY WORK WITH US

Palliative Care South East is an attractive and principled employer. This means sustaining a positive culture which values and is supportive of its employees and volunteers.

We do this by maintaining a workplace environment that reflects our core values of respect, innovation, integrity and enablement, and by demonstrating trust, honesty and compassion in all that we do.

We achieve this by:
  • Placing our clients, their carers and families at the centre of what we do
  • Demonstrating leadership driven by contemporary palliative care approaches and practices
  • Providing an environment for continuous learning that celebrates achievement and embraces change
  • Encouraging staff to take up challenges and look for opportunities for improvement
  • Facilitating individual personal and professional growth
  • Building collaborative and positive teams
  • Providing a safe and flexible work environment
  • Offering competitive salaries and conditions including salary packaging

CAREER OPPORTUNITIES

 

Position title: Allied Health Assistant

Position description:

 

Palliative Care South East are seeking a Part-time (0.8FTE/30.4hrs wk) Allied Health Assistant (focus on OT) to join our interdisciplinary team.

Position Summary

Working within an interdisciplinary team, the Allied Health Assistant (AHA) provides a supportive and responsive client centred service for palliative care patients and their families/carers under the supervision of the Occupational Therapist and the Allied Support Co-ordinator.

The AHA works collaboratively within the Interdisciplinary Team to provide clinical and administrative support and also works in partnership with appropriate external stakeholders or community service providers as required.

What we offer 

Competitive remuneration package, including access to tax-effective salary packaging arrangements

Flexible working hours

Staff health and wellbeing programs

Learning and development opportunities

Close to public transport

Selection Criteria

  • Certificate IV in Allied Health Assistance specialising in Occupational Therapy (Essential)
  • Previous experience in Allied Health Assistant role or working in an interdisciplinary allied health team or other community setting
  • Highly developed written and verbal communication skills as well as skills in organisation, administration, time management, planning and priority setting
  • Experience in working in a palliative care environment (Desirable)

Other requirements

Satisfactory National Criminal History (Police) check

Working with Children Check (WWCC)

Current valid Australian drivers’ licence

How to apply

Please send your CV and Cover Letter to hr@palliativecarese.org.au

If you wish to obtain the Position Description, please email hr@palliativecarese.org.au

 

Contract type: Part Time

Closing date: 20th August 2019

Position title: Community Palliative Care Nurse (CPCN)

Position description:

Based in Cranbourne, Palliative Care South East (PCSE) provides specialist palliative in-home care of the highest standard to people with a life limiting illness according to our core values of Respect, Innovation, Integrity and Enablement.

PCSE provides a supportive work environment that celebrates achievement, embraces innovation and offers competitive remuneration, salary packaging, continuing professional development opportunities and access to various workforce support programs.

Casual Bank vacancies exist for suitably qualified and experienced Palliative Care Nurses to provide specialist palliative care services for clients and their families/carers in their homes.     
 

To apply, please submit your application to HR@palliativecarese.org.au. You must include:

  • A Covering Letter of no more than two (2) page/s in length
  • A current Resume/CV of no more than three (3) page/s in length
  • Evidence of qualifications, registration and/or credentials as follows:
    • Essential: Current AHPRA registration
    • Essential: Recent National Criminal History (‘Police’) Check
    • Essential: Working with Children Check
    • Essential: Drivers Licence valid for use in Victoria.
    • Desirable: Post-graduate qualification in Palliative Care and/or demonstrable expertise in this field
    • Desirable: Experience in a community-based setting

For further enquiries, please call the HR Administrator on 03 5991 1300 during business hours (Mon-Fri) or by email HR@palliativecarese.org.au

 

Contract type: Full time, Part time, Casual

Closing date: 30th September 2019

Position title: HR Business Partner

Position description:

 

Human Resources Business Partner – Palliative Care South East

Palliative Care South East are seeking a Part-time HR Business Partner to join our team.

Leading the Human Resources elements of the team, you will be responsible for partnering, coaching and supporting management to successfully and efficiently achieve best practice business and people outcomes.

What we offer

Competitive remuneration package, including access to tax-effective salary packaging arrangements

Flexible working hours

Staff health and wellbeing programs

Learning and development opportunities

Close to public transport

Key Accountabilities

  • Efficient delivery of accurate, cost effective and timely people advice to achieve business outcomes and solutions
  • Timely provision and completion of people and culture advice to line management
  • Analysis of the impact and risk of people management decisions
  • Develop, implement and maintain People and Culture Policies and Procedures
  • Work strategically with relevant business areas to achieve people related strategies
  • Respected as a high performing, influential and credible People and Culture professional within the team
  • Lead the Workforce planning, strategy development and implementation for the organisation
  • Oversee the recruitment on boarding and separation of the workforce

 

   Selection Criteria 
  • Project management skills, including ability to contribute to improvement of people management outcomes
  • Experience working within the healthcare sector

Other requirements

Satisfactory National Criminal History (Police) check

Current valid Australian drivers’ licence

How to apply

Please send your CV and Cover Letter to hr@palliativecarese.org.au

If you wish to obtain the Position Description, please email hr@palliativecarese.org.au

Contract type: Part Time

Closing date: 31st July 2019

Position title: Quality Informatics Coordiantor

Position description:

 

Quality Informatics Coordinator – Palliative Care South East

Palliative Care South East are seeking a Part-time Quality Informatics Coordinator (QIC).

The Quality and Informatics Coordinator (QIC), in partnership with the Quality and Risk Manager, the Chief Executive Officer (CEO) and the Executive Team, ensures the successful coordination of the continuous improvement program of the organisation incorporating the Accreditation, quality improvement and PCOC processes.

What we offer

  • Competitive remuneration package, including access to tax-effective salary packaging arrangements
  • Flexible working hours
  • Staff health and wellbeing programs
  • Learning and development opportunities
  • Close to public transport

Key Accountabilities

  • Support the QRM and prepare regular progress reports on all aspects of the accreditation cycle for the CEO and coordinate with the CEO and the Executive Team regarding all required activities/processes/timeframes.
  • Coordinate evaluation activities including (but not limited to) regular satisfaction feedback from carers; focus groups, audit activities, staff feedback/questionnaire(s), Palliative Care Outcomes Collaborative (PCOC), National Standards Assessment Program (NSAP) and the Victorian Healthcare Experience Survey (VHES).
  • In consultation with the Executive Team, oversee the review of PCSE Policies and Procedures in line with developments and changes in work practices and legal frameworks/organisational intent associated with continuous improvement responsibilities
  • Identify opportunities for continuous improvement activities and establish and maintain systems for recording and monitoring QI activities.

Selection Criteria

  • Cert IV or above in the relevant discipline (data or quality)
    • Experience with ACHS (or similar) accreditation processes and documentation
  • Experience in quality or data driven roles
  • Experience within the health sector

Other requirements

  • Satisfactory National Criminal History (Police) check
  • Current valid Australian drivers’ licence

How to apply

Please send your CV and Cover Letter to hr@palliativecarese.org.au

If you wish to obtain the Position Description, please email hr@palliativecarese.org.au

Contract type: Part Time

Closing date: 31st July 2019

Position title: Spiritual Care Worker

Position description:

Spiritual Care – Palliative Care South East

Palliative Care South East are seeking a Part-time Spiritual Care worker to join our team.

Working within an interdisciplinary team, the Spiritual Care Worker provides supportive and responsive spiritual care for palliative care patients and their families/carers within a multi-faith setting. The role provides emotional and spiritual support throughout all stages of palliative care, including bereavement.

To coordinate and deliver high quality spiritual care in a community palliative care setting to patients and their family/care givers.

What we offer

Competitive remuneration package, including access to tax-effective salary packaging arrangements

Flexible working hours

Staff health and wellbeing programs

Learning and development opportunities

Close to public transport

Selection Criteria

  • Coordinate and respond to spiritual care referrals within expected timeframes through the provision of person-centred care, using appropriate spiritual assessment tool(s), care planning and timely interventions.
  • Explore and respond to the specific spiritual/religious needs of the patient, family and care givers whilst respecting culture, values, beliefs, rituals and spiritual orientation.
  • Provide the opportunity for client/care givers to explore their life story and the concepts of death and dying in a safe and compassionate space whilst facilitating the development of coping strategies and improved resilience.
  • Ensure the needs of the patient, carer and family are met through care that is integrated within PCSE and between PCSE and other relevant services in the community as appropriate.
  • Document care and activity in an accurate and timely manner into the medical record and provide reporting documentation as requested.
  • Provide Bereavement support to family and care givers, including group work as required (excluding all funeral related activities).
  • Build and maintain effective relationships with relevant external service providers, including community faith leaders and community organisations.

Other requirements

Tertiary Qualification in Theological/Religious Studies, including the completion of at least two units of Clinical Pastoral Education

Satisfactory National Criminal History (Police) check

Working with Children Check (WWCC)

Current valid Australian drivers’ licence

How to apply

Please send your CV and Cover Letter to hr@palliativecarese.org.au

If you wish to obtain the Position Description, please email hr@palliativecarese.org.au

Contract type: Part Time

Closing date: 20th August 2019